How a Late Payment Turned My eBanking into an Escape Room

About a month ago, I decided to open a new, modern bank account. An online bank, I figured—one without expensive branches, but with a clean web GUI and contemporary digital services.

At least, that’s what the advertising promised. And an AI even explicitly recommended this institution: Swissquote, it said, although originally established as a trading platform for stock and foreign exchange trading, now also offers completely normal accounts for everyday payment transactions.

No sooner said than done. I opened an account, received an IBAN, and ordered a free virtual debit card, which I integrated into my Google Wallet. I already used it several times to pay for small amounts in shops. Very convenient: hold your phone up to the terminal, and you’re done. I was satisfied.

I also immediately set up all my standing orders and bills for the end of the month or the first of the following month and waited for my income payment, which usually arrives on the 1st.

Well, not this month, of course. And that had consequences.

The Morning After

Early this morning, I saw an email: A payment could not be executed. Hmph.

I logged in—and saw that not a single one of the roughly one dozen payments had gone through. My regular income was late once again. Unfortunately, it doesn’t always arrive reliably on the same day.

So I asked my wife to quickly send me some money. She was happy to help: an instant transfer, and within seconds my account was back in the black.

Now the question arose: How do I reactivate the failed payments?

In the browser, I saw them all beautifully listed under “Please review.” A few were marked as “Canceled.” Why?

Ah: The “Canceled” ones came via eBill. (For my German readers: eBill is a Swiss system where companies send invoices directly into your eBanking. You can see them there, check them, and approve them with a single click. Very practical—when it works.)

I was able to reactivate these eBill invoices within the eBill system—though not on the same day, but only the next day. Fine, I can live with that.

The “Please review” payments, on the other hand, I had entered manually or scanned via QR code. I expected a “Reactivate” function. No such luck. When opening such a payment, there was only one button: “Delete.”

The Hotline Moment

I called the hotline. The support agent explained to me that these payments could not be reactivated. I would have to re-enter all of them from scratch. He was sorry, but it wasn’t his fault.

My blood pressure spiked.

Manual Hell

So, I set up two browser windows side by side:

  • Left: the failed payment.

  • Right: the form for a new payment.

And then began the tedious routine:

  1. Left: copy IBAN → right: paste

  2. Left: copy recipient’s name → right: paste

  3. Left: recipient’s address? Not displayed. Right: mandatory field.

So I consulted the AI: “Give me the address of .” Copied the address, filled it in field by field.

Next.

Second page of the form: select source account, set execution date.

Next.

Error.

No error visible. Back. Ah: A new mandatory field, “Reference number.” On the left side, it isn’t displayed. Fortunately, I still had this standing order active at my old bank and could look it up there.

And so it went, payment after payment. Some addresses I found in my contacts, some the AI knew.

At least this time, the payments were executed immediately. The balance shrank, but that was the goal.

The Moment of Pain

After everything was finally taken care of, I wanted to delete the old, failed payments.

I opened a “Canceled” payment: no “Delete” button. Of course, eBill.

I opened a “Please review” payment: found “Delete.” Clicked it.

And then a window pops up:

“Would you like to set up a new payment using the data from the deleted payment?”

AAAAHHHH!!!

Who on earth comes up with the idea to hide the reactivate function behind the delete button?! And the helpdesk didn’t even know that. Oh man…

And Now It Gets Truly Absurd

In the bank’s “Messages,” I happened to stumble upon a notification:

I had supposedly set up a payment to a Thai bank. For this, I had to specify:

  • what my relationship to the recipient is

  • what the purpose of the payment is

  • what contractual documentation exists

And on top of that, I had to fill out the W-8BEN form from the US tax authority (IRS) to confirm whether I am subject to tax in the USA.

Huh? What does a transfer to Thailand have to do with the IRS?

I called the hotline again—the exact same support agent. He said:

  • The attachment had been “forgotten” on their end.

  • I had to print out the form, fill it out by hand, sign it, scan it, and send it back.

  • The questions were mandated by FINMA (Swiss Financial Market Supervisory Authority).

  • Every cross-border payment requires an IRS declaration.

Fine, then. I filled everything out (recipient is my wife, purpose: supporting the mother-in-law, no written documentation, it stays in the family).

Then I wanted to upload the form.

The Contact Form – A Chapter of Its Own

I wrote the message, selected the attachment, and clicked “Send.”

The system churned. And churned. And churned.

After 15 minutes, I was automatically logged out.

I thought the scan might be too large. So I took a screenshot and reduced it to 800 KB. Tried again.

This time, it immediately threw an error:

“Unfortunately, we could not process the transaction.”

Tried several times. No chance.

So I sent a regular email to support@swissquote.ch—without the attachment, but with a note saying I would send it separately.

A minute later, the following automated reply came back:

YOUR REQUEST WAS NOT FORWARDED!

Dear Customer,

This response was generated automatically. Your request has NOT reached our helpdesk. For security reasons, we only process requests submitted via our contact form at https://de.swissquote.com/support.

Thank you for your understanding.

Kind regards, Your Swissquote Team

YOU IDIOTS! The form doesn’t work!

So, hotline again. The support agent laughed and said:

“Yes, that’s a known issue. You have to select ‘Account Opening’ as the category. Then you can send attachments.”

Of course. How could I have missed that logic.

With that workaround, it actually worked.

Conclusion

I had thought the eBanking of this new bank would be much better and smoother than that of my old Raiffeisenbank.

As I had to learn the hard way, I was way off.

It’s clearly banana software: it ripens on the customer.

This is a personal experience report. Other customers may have different experiences.

The Accusation

A short story by Martin Christen

I sat in front of the telephone, completely numb. I couldn’t comprehend what had just happened. My brother Klaus had just called to inform me that he would not be attending this year’s family Christmas celebration. Furthermore, his family wouldn’t be attending either. In particular, he forbade me from having any contact with his daughter, Laura. He claimed that I had abused her and that he was going to put a stop to it. On top of that, he stated that he did not agree with the way my wife, Eva, and I practiced an open marriage. But I had to snap out of my paralysis, stand up, go to Eva, and tell her.

A few years prior, in 1993, my mother had passed away. She had always been the one holding the family together by inviting all four of her children, along with their spouses and grandchildren, to the Christmas celebration every year. Since her death, we siblings took turns hosting the Christmas party, and this year it was my turn (presumably 1995). Just last week, I had sent out the invitations to my siblings and our father, letting them know exactly when Eva and I would be expecting the rest of the family. And now this. What was going on here? What exactly was I being accused of? I had to find out.

First, I recalled a telephone conversation with Laura that had taken place that summer, which had left me quite shaken. She had called me, and the conversation went something like this:

“Do you actually know, dear Uncle Martin, what my father is telling the other relatives about you?”

“No, I don’t. What is it?”

“Well, my daddy is telling very terrible things about you and speaks very badly of you.”

“Well, I am aware that my brother and I don’t always see eye to eye, and disagreements among brothers are a part of life. Surely it won’t be quite as bad as you fear.”

She explained to me that I should watch out for my older brother, but I brushed it off and didn’t take the warning seriously.

One thing was clear for now: this year’s Christmas celebration was canceled. Under these circumstances, I had no desire to continue making preparations, let alone justify myself to any of my relatives. So, I made a round of phone calls to cancel the event.

Reactions of the Siblings

I called my other brother, Beat, and explained right away why there would be no family Christmas this year. Beat said that his wife, Vreni, and he had already heard these accusations from Klaus. Vreni had commented: “Well, if all of that is true, then of course you have to involve the police.” My father said he was deeply disappointed and had not expected something like this from me. My sister said, “That is humbug. I know my little brother. Of course, that never happened.”

Oof! At least my sister was standing by me, not to mention my wife, who never for a single second doubted my integrity. But what I heard from the rest of the family shook me deeply. I would have expected my father, in particular, to at least ask for my side of the story first. He was the one who always preached how important justice was and that one must hear all sides before passing judgment.

But now, of course, I wondered where these accusations even came from. On what basis does something like this arise? And how could I clear up this situation and rid the world of these allegations? There was only one way: I had to talk to my brother. But I didn’t want to face him completely alone. On the one hand, I wanted my wife by my side, and on the other, I granted my brother the same right. Furthermore, I had a hunch that the accusation might have originated from her. Two couples sitting across from each other, hurling accusations? That didn’t sound like a pleasant evening. Then it occurred to me that we could involve a neutral observer and mediator.

So, I called my brother again and suggested meeting with him and his wife, along with my own wife and a neutral mediator. I offered the services of my own psychologist, whom I had been seeing regularly for a while, but of course, he was free to make other suggestions. He thought it was a good idea, but requested that the four of us meet with his family therapists. It was a therapist couple, which he felt was a good constellation and had been helpful to him and his wife so far. I agreed, and a date was soon found. I also pointed out that, in my opinion, Laura should be present at this meeting. She was old enough by then (about 15 at the time) and could certainly best explain for herself whether and what kind of abuse had occurred by my hands and what she was accusing me of. Klaus, however, categorically refused. The poor girl had already been through enough, he said; we had to settle this among ourselves. As it turned out later, my assumption that the therapists would approach the situation neutrally and act as a calming influence on all sides was completely off the mark.

A Memorable Session with Family Therapists

We met at the practice of these family therapists. The first thing I did was ask what exactly I was being accused of and on what evidence. The following episodes were presented to me as proof:

First, it had happened that on a Sunday morning, Laura had come into the parents’ bedroom, climbed into the marital bed with them, crawled onto her father’s stomach, and performed “unmistakable” movements there. They reasoned that Laura must have learned this behavior somewhere, and she could only have learned it from me. As a result, they had to ban Laura from the parental bedroom as an educational measure.

Second, they claimed Laura’s dependency on me was clearly visible during a visit to Lenk, where Laura had climbed up me to greet me and rubbed herself against my trousers in a shocking manner. And I, apparently, had clearly enjoyed it.

Third, I was accused of having harassed Rita’s sister at Klaus and Rita’s wedding.

Fourth, Laura had allegedly said that she regularly slept in my bed.

Now I tried to make sense of these accusations. First, you have to know that Rita is Klaus’s second wife and Laura’s stepmother. Laura comes from Klaus’s first marriage. This first marriage of Klaus was doomed from the start; they separated after just one year, shortly after their daughter Laura was born. Since Sandra led rather an unstable life and was frequently on the move, she placed her daughter with a foster mother. One fine day, this foster mother contacted Klaus with a request to reimburse her costs, stating she hadn’t received any money from the child’s mother for several months. Klaus began investigating and discovered that Sandra had moved away to an unknown destination and was essentially missing. No official agency knew where to find her. Klaus therefore paid the foster mother’s bills directly, stopped alimony payments to the mother, and filed an official petition to take over custody of his daughter. This was not a problem at all, since the mother was missing. Klaus also noticed that the foster family did not care for Laura as lovingly as one would hope. Based on welts and bruises, it was determined that Laura had even been beaten there. So, Klaus removed his daughter from the foster parents. He was alone and had to work. Therefore, he handed Laura over to the care of his mother, her grandmother. The girl was about five years old—and I myself was twenty, in the middle of my engineering studies, still living with my parents. The little girl brought a lot of joy and life into the house for my mother, father, and me. I spent a lot of time with her, told her stories, sang songs with her, put her to bed, played games with her, brushed her teeth with her, and kissed her goodnight. Once, she couldn’t fall asleep, and I even lay down next to her in her bed until she slept (so much for the fourth accusation). We played with the cat together, and I explained the world to her as best as I could to a six-year-old. In the meantime, Klaus met and fell in love with a new girlfriend, and soon there was talk of marriage. Everyone was happy that he had found such a great woman; Rita was a teacher, and soon there was a big wedding celebration (that was on May 20, 1983). Naturally, as a young man in his prime, I also flirted with the women present who were around my age, including Rita’s pretty sister. What exactly I was supposed to have done to her was a mystery to me; I had only talked to her and perhaps touched her arms. Nothing more, and certainly no sex had taken place, either consensual or non-consensual. I said as much at the therapist session, and for me, the matter was settled. Rita, however, argued that I had gone too far with my touching and that her sister had felt extremely uncomfortable in my presence. I said that whatever wrong I might have done or said in my hormonal exuberance, I was sorry, but there had definitely been no sex. Well, so much for the third accusation.

Furthermore: I remember well the scene when the bridal couple said goodbye at that wedding celebration. The little girl, Laura, the groom’s daughter, ran after them cheering, shouting how happy she was to finally be able to live with her daddy and her new mommy again. The two looked at each other and told Laura that she couldn’t come with them right now. She would stay with her grandmother for a while longer. That was the agreement, so that the newlywed couple could first get used to their life together and prepare a home for Laura. Laura could perhaps join them in a year or so, but not before. Oh boy, that caused tears. The little girl didn’t understand what she was being told and was inconsolable, even though her grandmother rushed over and pressed her favorite doll into her arms. And so, Laura spent another year and her kindergarten days with her grandma, grandpa, and me, her uncle.

A year later, as promised, word came from Klaus that Laura was now welcome in the marital home (this was around March 1984, after Klaus had taken over a condominium). She was finally allowed to go there and was overjoyed. Life at our home became a bit slower and quieter without the little one, and everyone went back to their usual routines, or in my case, to my engineering studies. A few months later, a call came from Rita. She desperately wanted to talk to me. She asked me if I had ever done anything sexual with Laura. Whether I had ever abused her. I rejected this accusation in horror and asked how she could arrive at such an absurd suspicion. And now, looking back, I remember that this was the first time she brought up accusation number one—the story about Laura’s “unmistakable” movements on her father’s stomach, and that she could only have learned this from me. I was speechless back then, and I still am today. What was I supposed to imagine by these “unmistakable” movements? I had no idea what that meant, nor how it was supposed to connect to me. That was the first accusation.

And now we come to accusation number two: the visit to Lenk. For this story, I have to back up a bit. Lenk in the Simmental was the traditional skiing holiday destination of my parents and thus the whole family. Year after year, as children, we went to Lenk with our parents, always staying in the same chalet, which belonged to a friendly couple from the city of Bern. The chalet had two apartments; we occupied one for two weeks, and the owners were sometimes in the other for their own holidays when their plans allowed. When they were there, there were frequent mutual visits, which usually involved playing a lot of Jass (a Swiss card game). After we children grew up and started our own families—I had recently met Eva and her children—we still occasionally went to Lenk when it could be arranged. On one occasion, we were able to use the said chalet (it must have been around 1989), while Klaus independently booked a cheap hotel in the village for his family. Since we heard about each other’s holiday plans, we reserved an evening for his family to visit us and spend the evening together. No sooner said than done; our apartment was polished to a shine, the food cooked, and the final preparations underway when I heard Klaus’s car pull into the driveway. The car door flew open, and I heard Laura jump out of the car, cheering: “Yay! I finally get to see my favorite Uncle Martin again!” She ran around the house, through the front door, and jumped right into my outstretched arms, which I opened to receive her with a smile. We embraced for a while, and then she climbed down. Behind her, Klaus and Rita stood in the doorway, looking completely horrified at the greeting scene that had just unfolded before them. Rita shook my hand frostily, and the rest of the evening proceeded just as frostily. However, Eva and I didn’t even notice it at the time; we simply remained friendly and blamed the poor atmosphere on the dismal weather that had prevailed all day, which can easily ruin a holiday mood.

But in any case, I asked at the therapist session:

“What did I do wrong there? I am not aware of any fault. After all, it was Laura who threw her arms around my neck, not me pulling her toward me. And besides: if I had raped or abused her, it would be completely unthinkable for her to approach me with such joy. It would have to be quite the opposite—she would be afraid of me and try to hide from me!”

“In any case, it is not normal behavior between an uncle and a niece,” the therapist said.

“What do you mean?”

“Well, it’s not normal for an uncle and a niece to greet each other in this manner.”

“But how could I have prevented that? As I said, it was Laura who jumped up at me, not me at her. I simply accepted the greeting. How else should I have reacted?”

“Well, you should have put Laura in her place.”

“Excuse me?”

“Yes, you should have pushed her away, kept her at a proper distance, shaken her hand, and said: ‘Hello Laura, I’m glad to see you too, but we are uncle and niece, and an uncle and a niece only greet each other with a handshake.'”

I was speechless at that. My wife also looked on with utter incomprehension. What kind of a loveless society was this? It had simply been an emotional outburst. Of course, Laura had a particularly close relationship with me; after all, we had spent about two years of her young life together. And that is supposed to be suppressed? I had a strong feeling that my brother had realized he didn’t share such an affectionate bond with his daughter as he would wish. And then he had to witness her loving his brother and her uncle more than him. It could only be jealousy. And these therapists were actually reinforcing him in this? I couldn’t believe my ears.

Gender-Segregated Session

The therapists then suggested that we separate by gender and talk man-to-man and woman-to-woman. The female therapist, Rita, and Eva went into the next room, while the male therapist, Klaus, and I remained behind. And now, both of them tag-teamed me about how out of line I was, how much I had pressured Laura (at least by now they accepted that it wasn’t a case of sexual abuse, reducing it to “emotional abuse”). They insisted I had to recognize my wrongdoings and preferably seek therapy because of it. Under no circumstances was I allowed to encounter Laura in that manner again, like back in Lenk, for instance. I was completely intimidated and was merely trying to defend myself. Time and again, I argued that Laura had a right to her emotions and to express them, and that we shouldn’t strip her of that right. But neither of them wanted to hear it. After about half an hour, the women rejoined us.

The Unfortunate Visit to Rita

Now that everyone was back together, I suddenly remembered the sentence about the disapproval of our open marriage. But I didn’t lead an open marriage with Eva at all! A vague suspicion began to dawn on me. A few years earlier, it must have been around 1988, I had attended a seminar in the Grisons. If I remember correctly, the seminar was called “Leadership,” and it was about personal development, about bringing out the best in oneself. Gender issues and the interactions between men and women, both in relationships and in the workplace, had been important topics. The seminar ended on Monday at noon, and I drove back home to Hunzenschwil. It’s quite a long distance, taking several hours, and about halfway through, I remembered that I was driving close to my brother’s home in Bülach. I decided to pay them a brief, spontaneous visit. My brother himself wouldn’t be home, of course, but at work, but his wife and perhaps his children would surely be there, and I would enjoy chatting with them for a bit. No sooner said than done; I soon rang the doorbell, and Rita opened the door, surprised.

“Hi Rita, I’m on my way home from a seminar and decided to drop by spontaneously, provided I’m not interrupting. I don’t want to cause any trouble, but perhaps I could have a coffee and chat a bit? I’m still buzzing and on a high from the seminar.”

“Yes, of course, come in. Tell me, what kind of seminar was it?”

And so, we sat down at the dining table in front of the kitchen-living area; Laura also came rushing in happily and joined us. I talked enthusiastically about the seminar. The details are unimportant, and I barely remember them anyway, but what stood out was this: when I eventually touched upon the topic of sexuality and used the German words for cock and pussy, I had Laura’s undivided attention (she was about 10 years old at the time), but Rita turned pale and said Laura had to go to her room immediately. When I asked in confusion what had happened, she said that at their table and in front of children, one does not speak of such things, nor use such words. I was not accustomed to such prudishness and tried to defend myself. But it was of little use. After a few sentences, Rita stood up and went behind the kitchen counter to wash the cups. I followed her and tried to placate her. I hugged her from behind and said it wasn’t that bad, as a gesture of reconciliation. This, however, went completely down the wrong pipe; she spun around, slapped me across the face, and said: “Leave my house immediately! You have no business here anymore!” Completely bewildered, I grabbed my jacket, left the apartment, got into my car, and drove off. I didn’t understand at all what had just happened to me.

At the therapist session, I said something to Rita along the lines of:

“I just remembered that I visited you once in Bülach. Perhaps I misbehaved there.”

“Yes, indeed, you said ugly things in front of Laura, and you grabbed my breasts, so I had to throw you out of the house to defend myself.”

“I don’t recall grabbing your breasts, but whatever exactly happened: I accept that it was totally out of line, that I crossed a boundary, and I would like to apologize to you in all due form.”

A palpable sigh of relief went through the room. You could almost feel the tension evaporate. Finally, he sees his faults! So that was the accusation pointing toward the “open marriage.”

On this positive note, we were able to wrap things up, and the session ended with a sense of understanding and forgiveness.

On the way home, Eva told me that the exact same thing had happened to her with the women as it had to me with the men. The two women had lectured her continuously about what a bad guy I was, what wrongs I had committed, and that she had to accept that I was a perpetrator who needed to be institutionalized or locked away. Over time, she hadn’t known which way was up, her head was spinning, but she just kept repeating that they were wrong, that I hadn’t done it, and that she would continue to stand by me. I was endlessly grateful to her for that. If she had doubted me for even a single moment, I would have lost the ground beneath my feet.

Laura’s Holiday Overnight Stay with Lea

As a small insert, here is another story. While it didn’t feature directly in the abuse accusation negotiations, it sheds further light on the family events surrounding Laura:

Around 1989—I was living in Hunzenschwil with Eva and the children, Lea and Marc, at the time—my mother came to visit one beautiful summer day, bringing Laura along. Laura was currently spending a week or two on holiday with her grandma because her parents were occupied elsewhere. Laura and Lea soon went up to Lea’s room and played harmoniously together. Lea’s things were highly interesting to Laura, like her wardrobe or her makeup. Meanwhile, the three of us adults chatted on the terrace. At the end of the afternoon, when it was time to say goodbye, Laura didn’t want to leave and said she wanted to spend the night with Lea and us. Whether that might be possible. Mother thought it over for a moment, then agreed. No sooner said than done; we set up a sleeping arrangement for Laura in Lea’s room and had a lovely time until the next day at noon, when Grandma picked her up again.

A few weeks later, during another visit from my mother, she showed us a multi-page letter she had received from Rita. In this letter, Rita ranted about how Mother had committed a massive breach of trust by leaving Laura with us for the night. After all, she, Rita, had entrusted Laura to Grandma’s care and assumed that Grandma would exercise that care at all times. If she left Laura overnight with “a stranger,” then she could no longer guarantee anything. She, Rita, would have to reconsider whether Laura would ever be allowed to go on holiday to Grandma’s again if such things were to happen there. She noted, for example, that she had to immediately confiscate the lipstick Laura had received as a gift from Lea, because such things were entirely inappropriate for children and conveyed a false image of femininity.

My mother no longer understood the world and asked Eva and me if we could explain it to her. But unfortunately, we couldn’t either; we too sat before this letter in complete bewilderment. In hindsight, it becomes clear to me that Rita was terrified that I might abuse Laura “again” on such an occasion.

In any case, my relationship with my brothers and my father was shattered. From then on, I no longer felt comfortable “in the bosom of my family.” Instead, I felt like the black sheep that had to carry all the sins. Only my relationship with my sister remained unclouded, thanks to her firm conviction that the accusations were fabricated out of thin air, and her optimism that the family would eventually find its way back together. But it didn’t just dissolve. Rather, after the therapist session, the subject was simply never spoken of again; it was silenced, as if it had been banished from the world.

Laura is Angry

For years afterward, the entire matter kept running through my mind. I racked my brain trying to figure out what I could have possibly done to Laura. Contact with her broke off completely—partly because Klaus had forbidden me from reaching out, and partly because I began to distrust myself, slowly almost believing that I must have done something wicked that deserved punishment. It wasn’t until 2013, nearly 20 years later and shortly before my father’s death, that contact was re-established. We chatted via Facebook, and eventually, I visited her in Flawil, where she lives today—now 35 years old, a mother of two, an independent woman fighting her way through life. I took the opportunity to bring up this old story. She was utterly shocked. She had known almost nothing about it. Her stepmother hadn’t talked to her about it and refused to give any information when asked. However, she told me she remembered the visit to Lenk very well, how happy she had been to see me, and how she had been terribly chewed out by Rita in the car on the way back because she had greeted me so warmly. She was told that it just wouldn’t do, it wasn’t normal, and she wasn’t allowed to see me anymore if she continued doing such things. Laura had been completely dissolved in tears, unable to comprehend what the problem was, understanding only that they were now taking her favorite uncle away from her as well. And now, hearing my account of what I went through, she grew furious at her father and Rita for what they had done to me. Rita has since passed away from cancer, but there was at least one occasion before her death where I was able to tell her that those accusations had hit me terribly and nearly knocked me off course. She admitted at the time that she realized the accusations had been false, and that she was sorry. I had heard no such thing from Klaus, however. So, Laura said she would definitely be having a serious word with her father.

Klaus’s Retraction

Two months later, in January 2013, my father was doing very poorly; he was close to death and required care in a nursing home. My brother Klaus came to visit Eva and me on a Sunday morning to discuss our father’s situation and how we wanted to handle the financial implications. As he sat down at the table, he began with the following words:

“Before we talk about our father, I want to say something else. I heard that Laura and you talked about the old abuse allegations again.”

I had to counter: “Hold on, hold on! I spoke with Laura about these things for the first and only time a few weeks ago. No more, no less!”

“Yes, okay, the only time then. But in any case, I want to tell you that Rita might have been a bit oversensitive in this area. That was because she herself was abused by an uncle as a child. Regarding the main accusation about Sunday mornings in the marital bed, climbing onto my stomach and so on, I can tell you this: I am now married for the third time, and my third wife brought a little boy of about 6 into the marriage. It’s very similar to how it was with Laura back then. Little Tim also sometimes comes crawling into the warm marital bed with his mother and me on Sunday mornings, and climbs onto my stomach. I’ve watched this and had to say to myself: this is almost exactly the same as it was with Laura back then. And now I have to realize that there is nothing sexual or erotic about it. The boy is obviously just seeking body heat and affection. And I have now come to the realization that the accusations made by Rita at the time were wrong. I would therefore like to apologize in hindsight.”

Oof! A massive weight lifted off my chest. I said:

“You cannot imagine how many years I have waited for exactly these words. How much I have yearned to be redeemed from this accusation that I abused Laura. I thank you for that!”

And yet, I am not sure if it might not already be too late. The whole thing has eaten itself deep, deep into my soul and probably won’t let go of me anytime soon. Those roughly 18 years cannot simply be wiped away. Nevertheless, the fact that these words have now been spoken, that Klaus has apologized to me, creates clarity and brings a certain inner peace.

At least there is regular contact with Laura again now. For me, it feels like a homecoming. I can finally see her again without a guilty conscience. I missed her so much. After all, to me, she is more like a little sister than a niece.

Postscript

The above notes were written over a long period and came to a temporary conclusion in 2013. There is an aftermath now, in August 2022, because my siblings noticed that I haven’t attended the summer family gatherings in recent years, and they would like to bring me closer back into the circle of siblings. For my part, I note: while the situation eased in 2013, it was not completely resolved. One could say the wound has stopped bleeding, but the scar has not yet formed.

For around 20 years, the accusations had simmered and sprayed their poison until Klaus realized there was nothing to be accused of. For 20 years, I had felt like a pariah, an outcast, the black sheep. For 20 years, I was intimidated and didn’t know how to defend myself, didn’t know how to disprove the accusation of a crime I had never committed, how to present evidence of its non-existence. I am still horrified and angry today about the charlatanry of those alleged family therapists, who weren’t too proud to impose completely warped moral concepts onto me. Back then, I didn’t dare resist this garbage out of fear that I would then face legal repercussions all the more.

After being exonerated by Klaus in 2013, there was a sigh of relief. But I still didn’t feel truly good. As I wrote ten years ago, the whole thing has eaten itself deep into my soul and doesn’t let go so easily.

Through my siblings’ kind offer of wanting to do something nice for my sixtieth birthday and to foster our sibling community, the matter came up again. I documented my discomfort, and suddenly everything was back. A downright rage surged up in me regarding the past events and the fact that Klaus had actively turned against me, while Beat and my father had not actively stood up for me. No, I don’t want to make it that easy for them. Something still needs to happen. I don’t have a clear idea of what exactly needs to happen, but in any case, a simple apology won’t cut it. One could say: what smolders for a long time turns into rage at last.

If Ruth has to cry a lot because of this, I am sorry, especially since she is the only one who always said that what Martin is accused of did not take place. I credit her highly for that. Ruth, you are not responsible for your brothers’ behavior. But you must understand that I have my difficulties with forgiving.

But since then, there has been radio silence. For myself, I find that I don’t miss them. My family of origin is cut off, and that is okay. At most, I occasionally wish to maintain contact with Laura, but she has her own life and her own difficulties, and she hopefully understands that she could contact me if she wished to.

Coda

And one more thing: after a few years, my current wife also told me that she had observed me very closely for a long time, especially regarding my interactions with children. And she had come to the conclusion that I have absolutely no pedophilic tendencies. This type of accusation is therefore clearly settled for her.

A Medical Adventure

Life event logged by Martin Christen

I’d like to tell you about my medical adventure on Wednesday, December 10, 2025.

First things first: I’m fine again!

On Tuesday evening, as I was getting ready for bed, I noticed that I was experiencing pain in my lungs when breathing in. The fuller the lungs, the more painful; no pain when the lungs were empty. That same morning, upon waking, my right shoulder had been unusually sore. I almost always sleep on my left side, so that my wife, who lies to my right, is less disturbed by my snoring. I found it strange that sleeping on my left side would cause pain in my right shoulder. Over the course of the day, though, I forgot about it — until, as I said, that evening when the lung pain on breathing in suddenly appeared. I told my wife about it and asked her for a back massage with particular focus on my right shoulder. She duly gave me a vigorous Thai massage. That was pleasant enough in itself, but brought no relief from the pain when inhaling.

After a while in bed, unable to find any rest and tossing and turning repeatedly, I decided to retreat to the sofa, so that at least my wife could get some sleep. I myself barely slept that night. And when the breathing pain was still there in the morning — if anything stronger than the evening before — I decided to have the matter looked at by a doctor.

I got an appointment with my GP at 1:30 p.m. and arrived punctually by bus. He listened to my situation, ran a blood test and an ECG, and told me that pneumonia could already be ruled out based on the blood results. A heart attack seemed unlikely based on the ECG either. Further diagnostics would be necessary, such as a CT scan, for which his practice was not equipped. For that, I should go to the nearest hospital. He wanted to make a quick phone call to discuss the matter and would then let me know exactly where to go. I should wait outside. Ten minutes later he called me back in and told me he had arranged with the Triemli — a large city hospital in the west of Zurich — that I should present myself at the emergency department as soon as possible, to have the CT scan done there, along with any further tests that might be needed. We then discussed exactly how I would get there.

Unfortunately, when the medical assistant had taken the ECG and I’d had to remove my shoes — because she also needed to attach electrodes to my legs — one of my shoes had broken, and I had planned to stop at a cobbler on the way home to have it repaired. I therefore told the doctor that I had imagined taking the direct bus, a journey of about 25 minutes, and stopping along the way at the cobbler’s, which was right on the route, to get my shoe fixed. The doctor became almost agitated and said no, he didn’t think that was a good idea at all — I should go straight to the emergency department without any detours. He could call an ambulance for me, but that would be very expensive. He recommended that I spend the money on a taxi instead.

That was when I realised he was taking this seriously and clearly felt it brooked no delay. I myself didn’t feel the situation was quite so dramatic — I could breathe perfectly well, and if I only breathed shallowly it was almost pain-free; it was only breathing deeply that hurt. So I promised him I would take a taxi and left the practice.

Out on the street, I first tried to book a ride with Bolt, a ride-hailing service similar to Uber. Several drivers in the app declined the fare, however. I had installed a Zurich taxi app some time ago but had never used it, and the app wanted to register me through a lengthy process before it would process a ride request. Just then I spotted a taxi directly opposite, outside Altstetten station. I walked over, knocked on the window, and asked the driver if he could take me to the Triemli. He said yes, and I got in. The journey took about 15 minutes and cost Fr. 30.–, and he dropped me right at the entrance to the emergency department.

There I had to wait five minutes before anyone had time to attend to me. After I had described my case, I was placed in a wheelchair and taken through to the treatment area at the back — although in my humble opinion I could perfectly well have walked there myself, I was not permitted to do so. There I had to remove my upper clothing, put on a hospital gown, had blood taken again and another ECG recorded. After a doctor — a resident — had questioned me thoroughly about my symptoms, and after a wait until the CT scanner was free, I was sent in and slid back and forth through the tube several times. Then back to the treatment area.

I was then given the diagnosis: various things had been investigated. Heart attack: no. Aortic ectasia (abnormal widening of the main artery) unremarkable. No inflammation. Airways clear. No pleural effusion (abnormal fluid accumulation between the lung and chest wall lining). No pericardial effusion (fluid accumulation around the heart). No pulmonary embolism (blockage of a lung vessel by a blood clot). In short: everything possible had been examined, and all “dangerous” causes had been ruled out. There was therefore no immediate need for major treatment. The recommendation was simply to treat the symptoms for now with painkillers — specifically, paracetamol.

I received an intravenously administered dose of paracetamol, along with a prescription for the same medication, redeemable at a pharmacy of my choice. The test results would also be forwarded to my GP, who would arrange a follow-up appointment with me.

With that, I was allowed to leave the emergency department and took the bus home. Before leaving, I managed to beg a length of medical tape from one of the nurses, which I wrapped around my broken shoe so that I wouldn’t shuffle too badly with every step. That was at around 8:30 p.m. By 9 p.m. I was home. I had thus spent the entire afternoon since 1 p.m. attending to my health. I took my broken shoes to the cobbler near me the following day; he repaired them in two hours for Fr. 25.–.

I can say this: when a 63-year-old man visits his doctor complaining of chest pain that occurs when breathing, it is taken very seriously — both by the GP and by the doctors in the emergency department. Everything is set in motion, the great diagnostic machinery cranked up, to find out what might be going on, even if it turns out in the end that there is nothing requiring immediate treatment. Perhaps it is psychosomatic after all, brought on by the months of unemployment I have been going through — but that is a story for another time.

At the follow-up appointment, my GP said everything looked good. He would like to refer me for an ultrasound of the aorta, since a slightly enlarged aorta had been detected. This would not need immediate treatment, but if it were to change, it might. The idea was therefore to take a baseline measurement now and a follow-up measurement in a year’s time. If there was no significant change by then, the matter could be set aside.

No sooner said than done. A week later I had my aorta measured by ultrasound. In a year’s time, we’ll see.

For now, I’m relieved that nothing serious is the matter and that I can simply manage it with paracetamol.

Fifteen Minutes a Day

A short story by Martin Christen

As a teenager — I must have been around 17 at the time, right in the middle of my apprenticeship as an electromechanical technician — I broke my leg skiing. Ski vacations were a non-negotiable family tradition. My mother loved them so much that she scrimped and saved all year long, for herself and for the whole family, so that we could spend two weeks in Lenk, in the Bernese Oberland, during the February school break. We always stayed at the same place, “Chalet Bambi.” My parents had built a good relationship with the owners and booked there every year. For as long as I could remember, winter meant ski vacation at Chalet Bambi. Every morning, our parents sent us to ski school so we’d learn properly, and after a few years we were good enough to head out on our own — and we made full use of that freedom. As a teenager, I turned it into a personal challenge: how many times could I race down the slope at the Betelberg, ride the gondola back up, and race down again in a single day? My brothers and I made it a competition. Well, one fine day, as I said, at seventeen years old, I was bombing down the slope as fast as I could and had to funnel into the waiting area at the bottom of the lift. It was already late in the afternoon, only a few people were waiting for the next gondola, and I came in at a pretty good clip. As I tried to steer into the queue, I still had some speed on me, had to stretch out my leg to keep my balance — and wham! My leg caught a post. Crack! it went (I didn’t hear it myself, but that’s what people told me), and my right shinbone was broken.

I was immediately attended to by the lift staff. Since I was already at the valley station, no rescue sled was needed; instead, they arranged a ride to the nearest doctor, who in turn put me in an ambulance to the nearest hospital, about half an hour away in the small town of Zweisimmen. In the meantime, the doctor in Lenk notified the owners of Chalet Bambi, who in turn informed my parents that something had happened to their son.

At the hospital in Zweisimmen, my broken leg was operated on and I received a steel rod. Afterward I stayed a few days in the hospital until I was well enough to be transported, and then my parents took me home from vacation. I was informed that I would not be able to work for three months — I’d have to rest at home until the break had healed enough for me to put weight on the leg again. Any kind of work at my apprenticeship as an electromechanical technician was completely out of the question.

My mother, always practical-minded, decided that her son, who was now going to spend three months at home, would make good use of the time. As a mechanic’s apprentice I was obviously useless for any physical work. But she, the tireless worker that she was, could always find something useful to do. In my case, she decided I should learn to type. That was quite out of the ordinary for a trade apprentice at the time — the kind of thing you’d expect from a commercial apprentice, what we called a “KV-Lehrling.” The boy from the house diagonally across the street, who was the same age as me, happened to be doing exactly that kind of apprenticeship. My mother told me to head over to the neighbor’s (on my crutches) and ask if he had a typing course and whether he could lend me the materials. Said and done. We had a mechanical typewriter at home, used occasionally for formal correspondence. It was around 1979, and mechanical typewriters were simply a matter of course back then. Ours was the kind with those long, moving type bars for each key, which would fly toward the paper when you pressed a key and strike the letter through the ribbon onto the page. I had barely paid any attention to that machine before, but now I was forced to come to terms with it. My mother figured that fifteen minutes a day would be plenty. If I kept it up for three months, I’d get pretty far by the end. And indeed. What started out slow and hesitant — especially learning the strange, seemingly illogical layout of the keys — gradually took on a logic of its own and began to flow into my fingers. I also came to understand that the key layout was designed so that most German words could be typed without the type bars jamming. I had to untangle more than a few of those jams.

By the time I was well enough to go back to work, my typing skills had advanced quite nicely — I could type several paragraphs fluently without making mistakes. Mistakes, back in those days, were a real ordeal. Either you had to throw away the sheet of paper and retype the whole thing from scratch, or you had to use correction tape or Wite-Out to cover the wrong letter and then strike the right one over it. If you didn’t notice a typo until a word or two later, it was usually too late to fix it cleanly. So you really had to type error-free from the start. That required total concentration.

When the three months were up, I set the typewriter aside and went back to my life as a mechanic’s apprentice. Mom’s verdict: it’s like riding a bike — you learn it once and you can always pick it up again when you need it. The only thing was, I had no idea yet when that would ever be.

Not long afterward, my father came home with an Exidy Sorcerer. A personal computer — our very first! He had been following all this new computer business for a while, had even subscribed to the American magazine Byte, and had been admiring the ads for the latest models. Where he actually bought it, I have no idea — there were hardly any computer stores in our area at the time, if any at all; those places were strictly for enthusiasts. I’ve described my first steps with that first computer in another story. But right away I noticed that my typing skills were already paying off — I could just rattle off a computer program and type it into the machine without breaking a sweat. My father himself never mastered the touch-typing method as well as I had.

As it turned out, my father’s Exidy Sorcerer was the turning point in my career. I did finish my apprenticeship as an electromechanical technician, but while still in the program I had already begun moving toward computers. For instance, I got myself one of the first programmable calculators, a TI-57, on which I proudly typed in and played sophisticated programs like the moon landing game. I also remember always having that calculator with me in trade school, with the TI-57 manual sitting on my desk right next to the Kuchling formula handbook that I was required to use for school. My homeroom teacher was a gruff but good-natured older man. He watched my antics, and one day he walked up to me, picked up both the TI-57 manual and the Kuchling from my desk, and announced loudly to me and all my fellow electromechanical apprentices: “Why does the Kuchling look so much less worn than this calculator manual, my friend? It should be the other way around!!!” — and laughed out loud. It was clear that while he would have preferred me to be poring over the required textbook every day, he also found it entirely acceptable that I was using the technical manual for my calculator so thoroughly.

And so it became increasingly clear that my apprenticeship as an electromechanical technician would not be the end of my education — I wanted to study computer science. Since my grades at the end of school hadn’t been good enough to transfer to the Kantonsschule, which would have been the direct path to university, I took what is called the “second educational route”: an entrance exam to the HTL, the Höhere Technische Lehranstalt — a technical college. I passed that exam and, in 1985, graduated with the degree of Dipl. Informatik-Ing. HTL.

Throughout my studies, my typing skills earned me more than a few advantages and more than a few astonished looks from classmates and professors alike. My fingers just flew across the keyboards, and my written assignments were always the first ones done.

Later, as the internet slowly came along and you could get online with a dial-up modem, I discovered a website where you could practice and test your typing skills online. I enjoyed doing that regularly, and at some point I entered a competition where many other touch typists measured themselves against each other. I didn’t come out at the very top, but I was well above average — and I was pretty proud when one test certified my typing speed at 600 keystrokes per minute. That was faster than many a professional secretary.

And yet something from that old typewriter has stayed with me. Sometimes I notice that I still type on computer keyboards exactly the way I learned on my mother’s mechanical typewriter — hard and firm, though not every character gets the same force. An “M,” for instance, has to be struck hard, because that large, broad letter has to push all the way through the ribbon; a lowercase “i,” on the other hand, needs only a light touch — otherwise the thin type bar tears a slit right through the paper; and a period “.” has to be struck more gently still. You can see the effects on my keyboards today. Even brand-new keyboards show wear quickly, and different keys wear unevenly. There was also a colleague at work who once remarked that he was amazed: even though our office had gone out of its way to order the quietest keyboards available, I somehow still managed to make every single keystroke audible…

Yes, my dear mother was surely surprised by everything her idea of fifteen minutes of daily typing practice set in motion. That this little course would prove so useful throughout my entire career — I never could have dreamed it back then. Looking back: thank you, dear Mother, for your foresight.

The Lost Twin

A short story by Martin Christen

With a group of friends who, together, ran seminars on personal development and gender issues, we were talking one day about how we would like to attend a seminar ourselves for once, and do something for ourselves. The idea developed to go. as a whole group, to a seminar led by Angelika Kern. A seminar house was rented somewhere in the canton of Schaffhausen, Ms Kern agreed to act as our facilitator, and soon we set off for a special weekend. This must have been in 2001. When Ms Kern introduced herself at the beginning, she explained that she worked with two methods: family constellation work and craniosacral therapy. Each of us would take turns receiving a session using one of the two methods. Which method would be used in each case would be decided together, by feel. The other participants would be present throughout, witnessing each interaction. There were about twenty of us – some couples, some individuals – and we had known each other for years and were good friends. This approach could easily fill an entire weekend, and promised to bring us even closer together as a group.

It would be fascinating to report on my friends’ sessions, but then we would never reach the end. This is about me. When my turn came, I sat down next to Ms Kern so we could get acquainted and decide on the form of therapy. She fairly quickly suggested craniosacral therapy for me. She had been doing family constellation work with the previous people, so this was something entirely new and interesting. She explained the procedure as follows: I would lie down on a treatment table and relax on my back. She would sit on a chair at my head end and place her hands on my shoulders. She would then sense her way into my body with her hands and arms. I should feel free to describe at any time how I was feeling. I objected that I sometimes found it difficult to name my feelings and talk about them, but that I could easily describe my physical sensations. She laughed and said that was no problem – I should simply stick to my physical sensations. How things would develop from there would unfold by itself.

So I lay down on the table, and she placed her hands on my shoulders. She continued to explain – addressing both my friends sitting around us and me – that she was now sensing her way into my body step by step, slowly penetrating deeper and deeper. She gave a running commentary on how well things were progressing, and I reported whether I felt warm or cold in the relevant parts of my body, whether there was a bout of sweating, whether I was trembling, or whatever else was happening. At some point, she said she could feel a particular resistance. Was I ready for an experiment? I said yes. She suggested a sentence that I should repeat silently to myself several times, simply observing whether it produced any reaction or not. The sentence was: «Better you than me.» Right, so I repeated the sentence to myself several times, but didn’t have the impression of any particular reaction, and I said so. No problem, she said – then let’s simply turn the sentence around: «Better me than you.» I turned this sentence over and over in my mind – and, wow! I took off like a rocket. I couldn’t understand what was happening to me, but I was suddenly seized by an overwhelming grief. I began to weep, tears running down my cheeks, I cried out and writhed on the table. «Better me than you!» The sentence felt simultaneously terrible and absolutely true. A deep truth that touched my innermost being. The sentence tore me apart. Of course! It was logical! If someone had to suffer, then it should be me – not my neighbour, not my fellow man, not my loved ones, not anyone else – me! And I could not bear this realisation. Suddenly, years of grief poured out of me with a force I could never have imagined.

Ms Kern now explained – speaking almost more to my friends than to me, though of course I heard every word – that she had sensed this. It is, she said, far more common than people generally believe that a pregnancy is, right at the beginning, a twin pregnancy, but that one of the two twins quietly disappears, more or less without trace. Sometimes there is a small bleed in the early weeks of pregnancy, sometimes it causes more disruption such as cramps, and in rare cases the doctor discovers a dead foetus and has to remove it surgically. The expectant mother may not even be aware of the premature loss of the twin foetus. But in every case, this situation is traumatic for the surviving foetus. Medically, there are demonstrably increased risks of cerebral palsy or heart defects. But from a psychological perspective too, significant long-term consequences are to be expected. As could be seen in my case, she said, I was blaming myself for the death of my twin brother. Or to put it the other way around: the death of my twin brother had disturbed me so deeply that I would rather have died in his place, and thus spared him his suffering.

All of this made a great deal of sense to me. I understood exactly what she was talking about, and how it applied to me. I had, after all, repeatedly suffered severe depressive episodes in recent years – episodes in which I withdrew completely from the world, literally pulled the covers over my head, and felt that I didn’t belong in this world, that I shouldn’t really be here, that my presence, my life, was a mistake.

A twin brother! I was supposed to have had a twin brother! This realisation felt wonderful. I had always wished for a brother like that. I could vividly imagine growing up with my twin brother and sharing life with him. Having someone who simply knows everything about me and understands me unconditionally, because we are twin brothers. I drove home from the seminar in a state of elation. This realisation was something I could work with. I began to talk to my twin brother, to explain to him why I did what I did, why I felt what I felt. I tried to think of a name for him, but couldn’t settle on anything. That was logical too, since a name is chosen by the parents, not by the brother. And I slowly came to understand the longing I had always felt within me – that something important was missing from my life, something irretrievably lost. That unbridled melancholy that seized me and brought me to my knees again and again.

A few weeks later, I told my sister about it – about the seminar and the important things I had experienced and discovered there. It was over an internet chat, because she lived quite far away and we rarely made the long journey to see each other. She listened to everything attentively, and at the end said that yes, it would certainly be interesting to know whether anything unusual had happened during my mother’s early pregnancy. I should probably talk to my father about it, she suggested – our mother had passed away a few years earlier and could no longer be asked.

A few more weeks later, when we were chatting again, she asked whether I had spoken to my father yet about this twin brother story and my mother’s early pregnancy. I said no, I hadn’t had the opportunity, but it seemed she herself knew something. Couldn’t she just tell me? Not really, she said cautiously – but she could point me in the right direction. For the details, I should please ask our father. So?

So: she happened to know how my conception had come about. It was during the winter sports holiday of 1962, when the whole family – my parents and my three siblings – had been on a skiing holiday in Lenk. My parents had been particularly happy and in love, she knew this because they had been almost unreachable, entirely absorbed in each other, with no time for the children. These children were at that time 8, 9 and 12 years old – my sister the eldest, the two younger boys – and old enough to entertain themselves, so it hadn’t been a problem.

A few weeks later, back home, my mother had been deeply distressed and had fallen into a real depression. She had discovered she was pregnant, and did not want another child at all. For one thing, she was already 42 and felt too old for another child; for another, she complained that the whole circus was starting all over again. She had only just got through the worst of it with the other three – and now start again from the beginning? The same thing all over again? The depression became so severe that she made a suicide attempt. This went wrong, however, and didn’t even have any consequences for the pregnancy, so that in the end, in October, a healthy boy came into the world – namely, yours truly.

I beg your pardon? I could hardly believe what I had heard. My mother had made a suicide attempt? While she was pregnant with me? Wow! That cast the sentence «Better me than you!» in an entirely new light. Perhaps there was no twin brother whose suffering I had wanted to take on – perhaps in the end it was my mother’s suffering that pained me so deeply that I would rather have died myself than cause my mother unhappiness. If my mother was suffering so much because of me that she wanted to die, then surely it would be better to die oneself, and in doing so, end my mother’s suffering. Better not to come into the world at all. Better me than you! Looked at this way, the sentence suddenly made even more sense.

I now wanted to know more about this. I let a little time pass, but then sought out my father and raised it with him. He was reluctant to open up for a long time, hedged, talked about how yes, the depression was true, and that he had decided at the time to give me particular attention in order to take the burden off my mother. He wanted to take special care of me, consciously more than he had with the other three. And it’s true – I remember many trips with my father, the two of us travelling for hours by train across Switzerland, where he showed me all manner of sights, natural wonders, and special museums. As far as I can remember, these trips happened mainly during my primary school years. And later too, he introduced me to the world of technology and engineering – he was an electrical engineer by profession – but also talked a great deal about politics and religion. The latter in a way that I found particularly fascinating and undogmatic. Although a member of the Reformed Church, he could speak at length about reincarnation, spiritual worlds, and angelic beings, and was in many respects at odds with the official Reformed teaching – as I later discovered through various confrontations with the village pastor.

I kept pressing him about how the suicide attempt had actually happened. As I said, he resisted for a long time, and I could see why. He was afraid I might come to hate my mother because of it, and that this would, as he put it, do me more harm than good. I reassured him and said that too much water had already flowed down the Aare, that I was now grown up and mature enough to keep these things in perspective. I was convinced that my mother had done everything humanly possible in her life, and sometimes even more than that. I had the greatest respect for her. But this point mattered to me, and I simply wanted the truth to be on the table, so that my soul could find peace. At that, he relented and told me the following:

One day, in her despair, she had gone down to the garage, got into the car, and run the engine with the garage door closed. She wanted to suffocate herself with the toxic exhaust fumes. This takes a certain amount of time, and suddenly she apparently changed her mind about dying. In any case, she suddenly cried out for help. He himself had been upstairs in the house and heard these cries. He rushed down to the garage, opened the garage door, manoeuvred his half-unconscious wife into the passenger seat, and drove her to the nearest cantonal hospital. In this way, both she and the child within her – that is, I – could be saved. After that, it was never spoken of again; she came to terms with the pregnancy, and in time was able to develop love for the child.

That, then, is the story of the pregnancy that brought me into this world. To this day, I still go through depressive phases in which I think that I shouldn’t really be in this world at all, that I am out of place, a disruptive factor. At least, since I became aware of the cause of these thoughts, these phases have become less frequent. My psychologist recently told me that it is time for me to let go of my victim role. In the light of this story, I find that difficult. But he is certainly right. Who knows – perhaps one day I will be able to lay the sentence «Better me than you!» to rest, once and for all.

The Worm and the LED Matrix

A short story by Martin Christen

It was 1980, and my father came home with an Exidy Sorcerer.

For most people, it was an unknown device – and it remained so, because there were no standards yet. An acquaintance from the village had got himself a Commodore PET, which looked more likely to become a standard, but also disappeared. The personal computer era was still in its infancy: 8080 CPUs, Z80 processors, the CP/M operating system just coming into existence. My father, an electrical engineer and always curious about the latest developments, had acquired the Exidy Sorcerer with its Z80 CPU – an exotic device, but for him and me, the gateway into a new world.

He showed me the basics of programming in BASIC, but I quickly outgrew him. Soon I was programming things he himself no longer fully understood — helped along by the fact that, thanks to a broken leg, I already knew how to touch-type. One day, I discovered that the Sorcerer’s 8-bit character set contained a number of freely programmable characters. I designed a series of them so that their sequence of images produced a little worm contracting and stretching, then wrote a small BASIC program that displayed these characters on the screen in exactly the right sequence, so that a worm appeared to crawl slowly from the bottom to the top.

When I showed my father the program, he clapped his hands in delight. He was thrilled – not just by the result, but by the fact that I had already dug so deeply into the technical peculiarities of the system that I had managed something like this as a beginner’s effort.

It was the beginning of a long passion.

After my apprenticeship as an electromechanical engineer at Sprecher & Schuh, I worked for a few months at Indumation AG, a subsidiary of my training company, which developed and sold electronics for warehouses and industrial control systems. I already knew that after my compulsory military service I would be starting a degree in computer engineering – this interlude was my first step into the professional world of computers.

It was my dream world. On one hand, software was being built for fault-tolerant TANDEM computers, all of whose components were duplicated and switched over automatically in the event of a failure. On the other hand, for controlling high-bay warehouses, cranes, and horizontal conveyor systems, in-house industrial computers were used – PLCs, Programmable Logic Controllers, with multiple slots for input and output modules.

During a quieter period between two projects – as a hobby, in a sense – I inserted a dozen 8-output modules side by side into one of these PLCs and wrote a small program in 8085 assembly language that linked the eight LEDs of each module into an 8×12 matrix. With this, I could display the numbers from 00 to 99, and set them counting through in sequence with a counter program.

When I showed this to a colleague, he clapped me on the shoulder: «You’ve just proved your genius as a computer specialist. Every computer science student should have this as one of their first assignments.»

I accepted the praise with a smile. To me, it had simply been what I always did: dive deep, try to understand how something works, and then find out what else is possible, what no one has tried yet.

I completed my degree in computer engineering at the HTL – a technical college roughly equivalent to today’s universities of applied sciences – in 1985. As a graduation tradition, our class put together a magazine – with photos, anecdotes, portraits of the teachers, and all sorts of episodes from our years of study. Together with a fellow student, I sat down several times to collect amusing snippets to scatter throughout it.

At some point, he said to me: «Martin, I’ve just noticed that you often make fun of yourself here. You’re writing down incidents where you didn’t come off well, and laughing about them. I wouldn’t do that if I were you.»

I was taken aback. I had never thought about it that way. I simply saw the comedy in the situations I had been part of – and felt they were worth a laugh. He, on the other hand, felt these were laughs at my expense, and that they might cast me in a poor light.

We saw it very differently. And perhaps we still do.

When Are We Finally Going to Play?

A short story by Martin Christen

The Lego carpet had been lying on the floor of my room for days. A landscape of coloured bricks, roads, houses, bridges – a work that was never finished, because it was never meant to be finished. I knelt in the middle of it, completely absorbed, searching through the chaos for exactly the right piece for exactly the right spot. The world around me did not exist.

When the boy from next door came to visit – which my mother always welcomed warmly – he would find the brick landscape exciting at first. We built together, added to it, extended it. But after about two hours, he would grow restless. At some point, he would ask the question that baffled me every time:

«When are we finally going to play?»

I didn’t understand what he was talking about. We were playing the whole time. What we were doing – building, designing, creating a world – was, to me, playing in its purest form. I put all my concentration into it. What else could there possibly be?

The same in the sandpit behind the house. My father knew where to get the best sand – malleable, moist sand that could be piled into mountains, through which you could dig tunnels and carve roads. The neighbourhood children would often gather at our place because of it. But here too, my favourite activity was the building itself: first a mountain as high as possible in the middle, then roads and tunnels winding around it and through it, farms in the flatlands, bridges over imaginary rivers. Building all of this required patience, craftsmanship, and artistry. I could spend hours at it.

And again, after a while, the same question: «When are we finally going to play?»

For my playmate, playing meant making up a story and acting it out with figures and cars on the finished layout. For me, playing meant creating that layout in the first place. And when it was finished – if it ever was – I no longer knew what to do with it.

As a teenager, my father gave me an electronics experiment kit. Resistors, transistors, diodes, breadboards, short cables – and a thick experiment manual with dozens of circuits. I loved losing myself in it: learning how to make a light bulb flash, how a button activates a function, and, as the crowning achievement, a real radio receiver that could actually pick up broadcasts. My father, an electrical engineer by profession, deliberately encouraged this interest. I was the only one of his four children to have inherited his technical flair.

When I later gave my stepson the same experiment kit, I noticed the difference immediately. He glanced at the table of contents, had me show him how to build the alarm system – and from that point on, wanted to use only that one function. That you could learn and discover so much more with it didn’t interest him. He saw the usefulness of one particular set of instructions. I had always seen the process, never the end product.

It had always been that way. And for a long time, I thought that was simply my nature – introverted, turned inward, happiest alone with my projects.

But then I think of my mother. She was torn, I believe. On the one hand, she did see my focus as something valuable. On the other, she was afraid I might become isolated, and pushed me to spend more time with the neighbourhood children. Ronny, who lived a few houses away, was not to her liking – too doubtful an environment. In my teenage years, she prevented me from going to evening parties with classmates. The only party I was allowed to attend was that of an unpopular classmate, the headmaster’s son, where I ended up being almost the only guest.

In this way, she stamped me as a loner – and in doing so, at least in part, made me into what I was supposed to be.

To this day, I don’t know exactly where the line lies. Was I introverted by nature – someone who finds happiness in stillness and in process? Or did I become so, because the world around me kept pushing me into that role?

Perhaps that is also the wrong question. Perhaps I am both – and the one has grown so deeply into the other that they can no longer be separated.

The Stopwatch

A short story by Martin Christen

I no longer remember exactly when it happened. Sometime in fourth or fifth grade, when Mr Miller was my teacher and I was nine or ten years old. The year is blurry, but the feeling from back then is crystal clear, as if it were yesterday.

In those years, my parents liked to go hiking in the autumn. The Binntal in the canton of Valais was a wonderfully wild region, where I found beautifully formed stones: simple quartz, fist-sized pieces of white sugar dolomite coated with golden pyrite, and black, foot-sized chunks whose surface was covered all over with gleaming, elongated crystal cylinders – probably jordanite. To a mineralogist, they would have been unremarkable specimens. To me, they were treasures, each one with a story that only I knew.

The following spring, I built myself a small wooden hut at the back of the garden, right next to the sandpit, and played «shop» in it. My display consisted of the Binntal stones, carefully arranged like genuine valuables.

One afternoon, Ronny turned up. He lived a few houses away, in the parallel street – an only occasional playmate. Rumours surrounded him: his parents were divorced, his stepfather strict, perhaps even too strict. For us children, this was a flaw we didn’t understand, but parroted nonetheless. Still, I was glad he came.

Ronny looked at the stones and asked questions that flattered me. And at some point, he pulled a stopwatch from his pocket. A mechanical model with a flip cover and two buttons, which when pressed made the hand run or stop. I was fascinated by the thing. We quickly came to an agreement: two of my finest stones in exchange for his stopwatch. I spent the rest of the afternoon timing everything that came to mind.

After about an hour, my mother came out onto the terrace to offer me an afternoon snack. Almost in passing, she asked where I had got the stopwatch. I told her truthfully about the trade. She frowned, said that couldn’t be right, took the watch from me without a word, and went inside. I shrugged and went back to tending my shop.

At dinner, she announced that she had been making phone calls. Two stopwatches had gone missing from the Bärenmatte gymnasium – one in Ronny’s possession, one in mine. Mr Miller had confirmed they were missing from there. My objection that I had simply made a legitimate trade was brushed aside with a tight smile: «You can claim all sorts of things.» She would hand the watches over to Mr Miller that same evening.

The next day, Mr Miller likewise refused to hear my version of events. The punishment: Ronny and I were to spend the spring holidays «planting saplings» for the village forester. My parents thought this was a splendid idea. Resistance was futile.

So on the first day of the holidays, I turned up at the forester’s at seven in the morning. He was surprised to see such a young worker, but had been informed and gave me light tasks. For two weeks, I worked from seven until five, with a generous lunch break, but I wasn’t used to such physical labour and came home exhausted each evening. Ronny never showed up. Not once.

On the last day of work, the forester bid me a warm farewell. He hadn’t had such a hardworking young man for a long time, he said. He knew it had been a punishment – but because I had worked so hard without complaining, he would pay me the usual wage. However, since I was a minor, he would send the money to my parents with a letter. My heart leapt. Perhaps the undeserved drudgery had been worth it after all.

A few days later, when I came home from school, my father and mother were sitting at the dining table and asked me to sit down. Mother had an envelope in her hand. The forester had praised my work highly, she said – and was paying me a wage of around 170 francs. But now they had a problem. It simply could not be that I should profit from a punishment. Besides, I would have no use for so much money. They had decided to donate it to a good cause.

I swallowed hard and went to my room. That felt bloody awful. Not only had my mother refused to believe the truth about the trade – I had also been the only one who was punished, and now I wasn’t even allowed to keep the wages I had honestly earned.

It was a second verdict. Harder than the first, because it came from those who should have protected me.

Back from the Hospital After a Brain Hemorrhage

Life event logged by Martin Christen

To my dear friends and relatives,

For those who haven’t heard yet: Early in the morning on Sunday, March 21, 2010, I was admitted to the University Hospital Zurich due to a brain hemorrhage and spent a week in the intensive care unit. Following a rapid recovery, I was discharged back home on Wednesday, March 31. However, I am now signed off work for a month and am currently trying to recover from the stress this has brought with it, as well as digest the diagnosis of a “cavernoma.”

So, that was the short version. Now for a bit more detail:

On Saturday, March 20, I had a PC support case at home that I wanted to work on quietly for a few hours. Over the course of the morning, I started wondering about the way my body was feeling; specifically, I felt a tingling sensation in my left arm as if it had fallen asleep, and I also had an indefinable headache. In hindsight, I am not sure how I got through the day, only that at some point my wife sent the client home with her laptop still not fully repaired. This is because my memory blanks out around midday. My wife told me later that I became increasingly confused and gave strange answers. For instance, when asked who had visited us that day, my answer was “Spring.” Which, of course, was true in a way, as the weather had been very spring-like. But the answer was still rather bizarre. Later, around 9 PM, my wife called the ambulance, and from that point on, things moved reasonably fast.

The paramedics took me with them—after first taking their time to admire my sweet cat—and brought me to the hospital of my choice. Since I had been to the Stadtspital Waid before, I would have expected to be admitted there, but apparently, I explicitly requested Triemli myself, so that is where they took me. Upon arrival there, I reportedly said, “How lovely, finally at Waid…” But regardless, I was of course cared for and examined at Triemli (head MRI), and they soon realized that the University Hospital would be better for me because they had specialists there; I had a cavernoma that was bleeding. So, the same paramedic crew transferred me over to the University Hospital, where I arrived on Sunday morning around 4 AM. There, I was extensively examined once again. Apparently, I was responsive the entire time, though towards the end, I am said to have withdrawn more and more.

The situation seems to have played out roughly like this: The cavernoma, which I have probably had since childhood but knew nothing about until now, possibly bled a little early Saturday morning for unknown reasons. Because the cavernoma is located deep within the brain, the clotted blood blocked a passage for the cerebrospinal fluid (CSF). This, in turn, caused the pressure inside my brain to rise, as the constantly produced CSF could no longer flow freely and therefore could not be reabsorbed. The increased intracranial pressure then led to failures in my short-term memory and, later, my consciousness. After a few days, the clotted blood dissolved on its own, the passage cleared up again, and my short-term memory regained its functionality.

With that last sentence, however, we are getting a bit ahead of events. First, the increased intracranial pressure was diagnosed, and my wife was informed that they would likely need to drain cerebrospinal fluid from me, which would require drilling a hole in my skull. By Sunday morning around 10 AM, this had been done. At that point, I had a tube with a drainage valve in my skull, allowing the unabsorbed CSF to be drained at any time. And, naturally, I was now in the intensive care unit under constant monitoring. According to my wife, a total of more than one liter of CSF was drained over the next few days. Apparently, especially at the beginning, they were very afraid I might fall into a coma. In any case, they didn’t let me sleep but woke me up at least once every hour. However, I was supposedly very responsive the entire time; people could converse with me, and I even cracked jokes. That being said, I also repeatedly asked why on earth I was in the hospital, listening patiently to my wife’s explanations each time. But half an hour later, I would ask the exact same thing again, unable to remember that she had explained everything to me just moments ago.

Over the course of Wednesday, my memory kicked back in. From that point on, things no longer had to be explained to me multiple times. And when I recognized the first nurses again (on Thursday), they were absolutely delighted by the improvement in my condition. From then on, my recovery progressed rapidly. On Thursday, they stopped draining CSF through the valve in my skull and only monitored it to ensure the intracranial pressure didn’t rise excessively. When that went well, they knew the CSF reabsorption was working again, and on Friday, they removed the valve tube from my skull. On Saturday morning, I was discharged from the ICU to a regular ward. Nothing further happened over the weekend, nor on Monday unfortunately, except that I felt great again—intellectually and physically just about as well as I had ten days prior. On Tuesday, however, the chief physician explained to me in detail what had happened and was pleasantly surprised by my progress. Now it was a matter of what comes next.

In principle, he spoke about a multi-week stay in a rehab clinic being standard after such an event. This is because there are frequent cases where someone is left partially paralyzed or unable to speak afterward. In my case, however, fortunately nothing of the sort seemed to have occurred. But he wanted to wait for the occupational therapist’s report first. She came to see me a short time later and essentially conducted two exercises with me. One was about memory retention (she read out about 20 words to me like “horse,” “chair,” etc., and I then had to repeat what I could remember. She did this with me several times, and each time I could recall more items and, at some point, structure them better by forming groups like “animals,” “furniture”). She was very pleased with me. Then came a logic task. Different types of lines were assigned numerical values (straight line = 2, angle = 4, diagonal line = 6 points), and I had to calculate the correct numerical sum of several line constructs. I laughed at the therapist and told her I was an IT specialist and that this wasn’t a task to be taken seriously for me. I asked if she had something more difficult. Then I got to work, and she noted appreciatively that I didn’t make a single mistake. My cognitive faculties seemed restored at first glance, and she said she would recommend a discharge. Rehab did not seem necessary.

Back with the chief physician, he agreed that nothing stood in the way of a discharge. He simply wanted to see me again in about three months; then they would have to examine my head thoroughly once more to assess the future outlook. In the best-case scenario, the cavernoma dissolved on its own with this hemorrhage. In the worst-case scenario, further bleeding could occur. Then an operation would have to be considered, but since my cavernoma lies quite deep in the brain, it would be better if that could be avoided.

So, I have a gap in my memory that stretches roughly from Saturday noon to Wednesday. But I know for a fact that I was excellently cared for during this time—first and foremost by my wife, but also and especially by the doctors and nursing staff at Triemli and the University Hospital (Department of Neurosurgery). Now I am home and realizing that I am very tired and want to sleep a lot. Evidently, the time in the hospital was more stressful than I thought. It is only slowly sinking in just how lucky I have been in this whole matter.

I would also like to thank all those relatives and friends who visited me in the hospital. If that visit was before Wednesday, I am afraid I simply cannot remember it…

Postscript from April 1: After my discharge yesterday, I had a significant headache today. I wondered whether it heralded a new hemorrhage or was just “normal” head pain. Because of this, my wife called the USZ (University Hospital Zurich). The response from there was that I had to come in “immediately(!)”, which I did. As soon as I arrived, they did a new CT scan and explained shortly afterward that there was no reason for any emergency measures. The CT looked good, the ventricles in my head had gone down in swelling again, and I didn’t need to worry about a recurring bleed. For the headache, I could take the usual remedies, such as Dafalgan. That sounded extremely reassuring. I went back home, took two Dafalgan, and have had peace of mind ever since.

Postscript from April 16: Today was a follow-up visit with the treating physician. Last Friday, I had been called in for an MRI, and today the doctor wanted to explain the state of my head to me. The news is very good. At the site of the hemorrhage, only a tiny, pitiful remnant of blood (perhaps the size of a pinhead) can be seen. Everything is healing well, and a cavernoma is not visible at all. In his opinion, there may never have been one there in the first place, or it dissolved itself through that single bleed. In about 3 months, however, he wants to have another MRI done for a definitive assessment.

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